Refund policy
By purchasing from us you are agreeing with the following terms:
In-store and Online
-Returns are accepted up to 14 days from the date of purchase in-store, or date of delivery for online orders (per tracking).
-Original shipping is not refundable.
-The customer is responsible for return shipping fee.
* We recommend a method of shipment that will provide a tracking number (ask your post office for options).
-Returns must be unworn, unwashed, unaltered, smoke free, pet free, and food free condition.
* Non qualifying items - smells of smoke, pet odor, fragrance or body odor; has stains, animal hair, or has been washed/worn/altered. Items must be in original condition with applicable tags attached. If your items do not qualify for store credit/exchange you will need to make arrangements for it to be returned. If arrangements are not made - after 14 days, the items will go to a non-profit charity.
-Original tags (if applicable) must be attached and intact
-Damages must be reported with 72 hours of purchase or receipt of order.
-FINAL SALE items are not eligible for a refund or store credit.
-Purchases made during a special promotion will not be accepted for a return. Please read all promotion details.
815-872-5252
The Studio
809 North Main Street
Princeton IL 61356