Refund policy

In-store and Online 

-Returns are accepted up to 14 days from the date of purchase in-store, or date of delivery for online orders (per tracking). 

-Original shipping is not refundable. 

-The customer is responsible for return shipping fee. 

* We recommend a method of shipment that will provide a tracking number (ask your post office for options). 

-Returns must be unworn, unwashed, unaltered, smoke free, pet free, and food free condition. 

* Non qualifying items - smells of smoke, pet odor, fragrance or body odor; has stains, animal hair, or has been washed/worn/altered.  Items must be in original condition with applicable tags attached.  If your items do not qualify for store credit/exchange you will need to make arrangements for it to be returned.  If arrangements are not made - after 14 days, the items will go to a non-profit charity. 

-Original tags (if applicable) must be attached and intact

-Damages must be reported with 72 hours of purchase or receipt of order.

-FINAL SALE items are not eligible for a refund or store credit. 

-Purchases made during a special promotion will not be accepted for a return.  Please read all promotion details.

815-872-5252

The Studio

809 North Main Street 

Princeton IL 61356